General Terms and Conditions

1. Scope of Application / Deadlines
Our general terms and conditions shall apply to any deliveries and business transactions through our online shop www.bischoff-textil.com.
Bischoff Textil AG shall have the right to adjust the general terms and conditions at any time. The general terms and conditions published on our website shall apply at the time of the purchase.
2. Data Privacy
We protect your data and will only use them for order processing and for our own advertising. We commit to not selling any personal information to third parties and to not making them accessible to any third parties otherwise.
You may demand information about your data and changes, correction or deletion to/of them at any time.
3. Presentation of the Fabrics in the Shop
Please note that the fabrics may appear different from screen to screen and that their appearance might deviate from the actual fabric colour.
4. Quality Defects / Defective Delivery
If an ordered item has any quality defects (e.g. embroidery defects), we will deliver a replacement if the item is still available. Otherwise, the invoiced amount shall be reimbursed in full. We will, however, not assume any liability for damage caused by improper handling of the fabrics. Complaints of any kind must be reported within one week of receipt of the delivery.
5. Registration/Order/Purchase Processing
Bischoff Textil AG shall not be obliged to accept a registration or orders from a customer. We shall also not be obliged to keep the items published on the website www.bischoff-textil.com in stock. Items that are not in stock at the time the order is placed shall be re-produced within an appropriate period or removed from the order by us and, if already paid for, credited to the customer again.
In any case, we shall contact the customer and inform him/her of the new delivery time.
Bischoff Textil AG shall at any time have the right to adjust the offer in the online shop.
6. Conclusion of the Contract
By clicking the button “buy subject to charges”, you are placing a binding order for the items in your shopping cart. A binding contract shall be entered into at submission of our delivery confirmation, but at the latest upon delivery of the ordered goods.
7. Delivery Conditions
The shipping costs shall be at the customer’s expense. Goods shall be sent by B-Post in Switzerland and Liechtenstein, and by FedEx Priority to any other countries; Postal Package Economy can be chosen as well for some specific countries. The regular delivery period shall be 5–7 working days maximum. For deliveries exceeding a specific amount (depending on country), shipping shall be free of charge. If a product is not in stock, the customer will be informed without delay.
8. Prices
All prices are indicated (incl. VAT) in CHF, Euro, USD. Price and range changes are reserved at all times.
Fedex deliveries to countries outside of Switzerland and the European Union and all deliveries by Post Economy outside of Switzerland may be subject to import fees that must be assumed by the customer. They vary in different customs areas. The customer shall be responsible for the proper payment of the required customs charges and fees. Import charges are not part of the shipping fees.
9. Payment Conditions
The goods shall be paid for by PayPal or credit card (MasterCard / VISA / American Express) or advance payment.
The goods may also be collected from our St. Gallen site and paid for in cash at collection.
10. Return Right
Ordered goods cannot be returned.
11. Intellectual Property
All contents of the Bischoff Textil AG website are copyright-protected and the property of Bischoff Textil AG. Any kind of reproduction, publication, distribution and modification shall not be permitted. Our designs must not be sold or used for the design of third-party products in the original or after modification. The Bischoff Textil brand is the sole property of Bischoff Textil AG. Use of the Bischoff Textil brand shall be strictly forbidden without the prior written consent of Bischoff Textil AG.
12. Limitation of Liability
Bischoff Textil AG shall not be liable for any damage caused by use of our website or inability to use it. We also exclude liability due to harmful contents of our website that are caused by computer viruses, worms, Trojans or other malware installed on or distributed through our website by unauthorised persons.
13. Severability
If individual provisions of these general terms and conditions or other contracts with Bischoff Textil AG are or become wholly or partially invalid, or if the contract includes any unforeseen gap, the effectiveness of the remaining provisions shall not be affected. The invalid or missing provision shall be replaced by the respective statutory provisions under Swiss law.
Jurisdiction, December 2015
CH-9000 St. Gallen, Switzerland